Are you interested in being a session presenter or panelist? We'd love to hear from you. Please complete our online speaker form (www.SEMAShow.com/speakers) by Friday, March 22.

Nancy Friedman, The Telephone Doctor, discussed essential do's and don'ts for sales professionals during her SEMA webinar presentation, "21 Super Sales Tips."

The SEMA Young Executives Network (YEN) extends an invitation to all staff under the age of 40 who work for a SEMA-member company to join the committee.

Are you interested in being a session presenter or panelist? We'd love to hear from you. Please complete our online speaker form (www.SEMAShow.com/speakers) by Friday, January 20.



More than $10 billion was spent on pay-per-click (PPC) advertising last year. If your company made part of that investment, did you get the return on investment (ROI) you expected? A new session from the SEMA Education Institute (SEI), part of the easier-to-use SEI library, can teach you how to be sure—and triple your return!

Today's business environment is changing quickly. Training and information are essential to a company's success. Realizing this several years ago, the SEMA Board of Directors created the SEMA Educational Institute (SEI) as a strategic commitment to meet the industry's need for personal training and professional development. 

Customer service is not a strategy; it is a way of life, whether business is up or down. The customer and how you take care of that customer will ultimately determine whether or not your business will succeed, according to Robert Spector, best-selling author and international speaker best known for his book The Nordstrom Way to Customer Service Excellence. His latest book is called The Mom & Pop Store: How the Unsung Heroes of the American Economy are Surviving and Thriving.

Famous Rhodes, director, eBay Motors has just been added to the Online Marketing Conference.