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eNews Article
The customer has always been the mainstay of a successful retail business, yet many companies fail to impart good customer service training to their sales staff. The “Focus on the Customer: Introduction to Selling” course is the first of the In-Gear Sales and Marketing Series developed by the SEMA...
eNews Article
The NHTSA and EPA issued draft regulations to implement new fuel-economy standards for model year 2012-2016 cars/trucks, and simultaneously reduce carbon dioxide (CO2) emissions through a national standard. The approach, favored by the Obama Administration, should end years of debate between...