The overall outlook for the economy is positive. Consumers are spending money now that restrictions are easing, and overall confidence has jumped as consumers are optimistic about the economy, according to the latest “SEMA Industry Indicators” report.
The need to adapt in order to survive in the COVID-19 era became a common theme during SEMA360 last November, when we heard from several industry experts who offered their advice on how to take businesses virtual and still deliver the ultimate customer experience. One such session was “The Customer...